Four Points By Sheraton Pontianak | Hotel in Pontianak

| 9.8 (10 Reviews) |  1 Bathroom
Pontianak Hotel | Four Points By Sheraton Pontianak

Hotel in Pontianak

This smoke-free hotel features 2 outdoor pools, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Four Points By Sheraton Pontianak offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with digital channels. Bathrooms include slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toilet paper
Bedroom
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Premium bedding
  • Air conditioning
  • Iron/ironing board
  • Guidebooks/recommendations
  • Turndown service
  • Safe
  • Restaurant dining guide
  • Desk chair
  • Local maps
  • Desk
  • Slippers
Breakfast
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 165000 for adults and IDR 82500 for children
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Room service available
  • Coffee/tea maker
  • Minibar
  • Champagne service
  • Local meal delivery service
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Airport shuttle on request
  • Free self parking on site
Accessibility
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Toilet grab bar height (inches): 42
  • Elevator
  • Elevator door width (inches): 42
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Spa services
Entertainment
  • Digital channels
  • 50-inch LED TV
General
  • Front-desk safe
  • Elevator
  • English
  • Indonesian
  • Smoke-free property
  • Couples dining
Guest Services
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • 2 outdoor pools
  • Children's pool
  • Luggage storage
  • Laundry facilities
  • Turndown service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Change of towels (on request)
  • Concierge services
  • 24-hour front desk
Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Pool umbrellas
Spa
  • Aromatherapy
  • Massages
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 17
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 330000.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 165000 for adults and idr 82500 for children airport shuttle fee: idr 300000 per vehicle (one-way, maximum occupancy 3) rollaway bed fee: idr 330000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: gopay, ovo, and dana property registration number 2706220053803, 55110 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Gerry
Sep 2, 2026 10:11:10 PM
Review Score:   10
Summary: Was a pleasure to meet with Manager Reza and his team. Was well served by Ms Grace (Gratia) during my pre- check in and Ms Fitri during the 2 stays I had. Every staff were service oriented and always seeking out feedback on how things can be better. A word we experience. Highly recommended to stay at Four Points Sheraton Pontianak. Thank you Reza.
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Room Arrangement

Room Info Facilities
Suite, 1 King Bed, City View
Room Size: 640 square feet m2
1 King Bed
Suite, 1 King Bed, City View

General

Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Sofa bed, Square meters - 59, Square feet - 640, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Ping - 18, Separate sitting area, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Family Suite, 1 King Bed
Room Size: 450 square feet m2
1 King Bed
Family Suite, 1 King Bed

General

Number of bedrooms - 1, Square feet - 450, Shower only, Room and bed type depend on availability check-in, Sofa bed, Ping - 13, Number of bathrooms - 1, Extra bed count 3, Square meters - 42, Private bathroom, Separate sitting area, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View
Room Size: 320.2 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Ping - 9, Wheelchair-width doorways, Square feet - 320.2, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Doorway wheelchair width (centimeters) - 91, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 29.8, Doorway wheelchair width (inches) - 36, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed, City View
Room Size: 380 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View

General

Number of bedrooms - 1, Ping - 11, Shower only, Sofa bed, Square meters - 35, Extra bed count 2, Number of bathrooms - 1, Private bathroom, Square feet - 380, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premier Suite, 1 King Bed
Room Size: 590 square feet m2
1 King Bed
Premier Suite, 1 King Bed

General

Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Sofa bed, Extra bed count 2, Square meters - 55, Number of bathrooms - 1, Private bathroom, Square feet - 590, Ping - 17, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed, City View, Corner
Room Size: 430 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View, Corner

General

Number of bedrooms - 1, Shower only, Ping - 12, Sofa bed, Square feet - 430, Extra bed count 2, Number of bathrooms - 1, Square meters - 40, Private bathroom, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, City View
Room Size: 462.6 square feet m2
1 King Bed
Suite, 1 King Bed, City View

General

Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Sofa bed, Ping - 13, Number of bathrooms - 1, Extra bed count 3, Square meters - 42, Private bathroom, Square feet - 462.6, Separate sitting area, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed, City View
Room Size: m2
1 King Bed
Presidential Suite, 1 King Bed, City View

General

Dining table, Private bathroom, Number of bedrooms - 1, Shower only, Sofa bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area, Number of bathrooms - 1
Deluxe Room, 2 Double Beds, City View
Room Size: 320.2 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, City View

General

Ping - 9, Square feet - 320.2, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 29.8, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Pontianak hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Pontianak hotel starts from $50 per night with includes Pool, Wheelchair Accessible, Accessibility, Restaurant, Guest Services, Kitchen, Laundry, Parking, Security/Safety, Wellness Facilities, Breakfast, Bedding/Linens, Bar, Child Friendly, Internet, Air Conditioner, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pontianak hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Pontianak hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.