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Platinum Hotel Tunjungan Surabaya | Hotel in Surabaya

| 8.8 (28 Reviews) |  1 Bathroom
Surabaya Hotel | Platinum Hotel Tunjungan Surabaya

Hotel in Surabaya

This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Change of towels is available on request.
Platinum Hotel Tunjungan Surabaya offers 292 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Towels
  • Toothbrush and toothpaste
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Desk chair
  • Desk
  • Iron/ironing board
  • Slippers
  • Water-efficient showers only
  • Safe
Breakfast
  • 1 bar
  • 1 restaurant
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 250000 for adults and IDR 125000 for children
  • Room service available
  • Free bottled water
  • Electric kettle
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • 4 hot tubs
  • Fitness center
  • Sauna
  • Bike storage
  • Bike parking
  • 2 outdoor pools
  • Full-service spa
  • Bicycle rentals
  • Outlet shopping
Entertainment
  • Cable channels
  • Premium channels
  • Streaming services
  • 49-inch flat-screen TV
General
  • Conference space (6954 square feet)
  • Meeting rooms - 18
  • Business center
  • Indonesian
  • English
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Double-glazed windows
  • Comprehensive food waste policy
  • Romance packages available
  • At least 80% organic food
  • Living plant wall
  • Designated smoking areas
Guest Services
  • 2 outdoor pools
  • Babysitting services
  • Laundry facilities
  • Snack bar/deli
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Terrace
Spa
  • Massages
  • Couples treatment room(s)
  • Massage/treatment rooms
  • 2 treatment rooms

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 400000.0 per night.
Payment Policy
Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children airport shuttle fee: idr 350000 per vehicle (one-way, maximum occupancy 3) rollaway bed fee: idr 400000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number 220009572884

Reviews

Brendan
May 12, 2026 12:13:53 PM
Review Score:   6
Summary: Booked Junior suite, was ok, noisy fridge and not very sound proof. Could hear people above, then calling to prayer was so loud and people in hotel were praying and making noise. Going back again tomorrow and will discuss with staff to make sure I get better room for noise Prevetion
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Room Arrangement

Room Info Facilities
Business Double Room
Room Size: 280 square feet m2
1 Double Bed
Business Double Room

General

Square meters - 26, Square feet - 280, Private bathroom, Shower only, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Mini-fridge, Bed count minimum 1, Bed count maximum 1
Penthouse
Room Size: 1507 square feet m2
3 King Bed and Twin Beds
Penthouse

General

Square meters - 140, Square feet - 1507, Separate dining area, Number of living rooms 1, Separate sitting area, Kitchenette, Bathrobes, City view, Dishwasher, Full-sized refrigerator/freezer, Microwave, Private bathroom, Rainfall showerhead, Number of bathrooms - 2, Separate bathtub and shower, Stovetop, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 2, Rollaway/extra beds (surcharge), Ping - 42, Location - top floor, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Executive Double Room
Room Size: 431 square feet m2
1 King Bed
Executive Double Room

General

Square meters - 40, Square feet - 431, Separate sitting area, Bathrobes, City view, Private bathroom, Separate bathtub and shower, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 12, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Junior Double Room
Room Size: 388 square feet m2
1 Double Bed
Junior Double Room

General

Square meters - 36, Square feet - 388, City view, Private bathroom, Separate bathtub and shower, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 11, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Twin Room
Room Size: 323 square feet m2
2 Large Twin Beds
Deluxe Twin Room

General

Square meters - 30, Square feet - 323, Private bathroom, Shower only, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 9, Mini-fridge, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Family Double Room
Room Size: 753 square feet m2
1 King Bed
Family Double Room

General

Square meters - 70, Square feet - 753, Separate dining area, Separate sitting area, Kitchenette, Bathrobes, Dishwasher, Full-sized refrigerator/freezer, Microwave, Private bathroom, Separate bathtub and shower, Stovetop, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 21, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premier Double Room
Room Size: 344 square feet m2
1 King Bed
Premier Double Room

General

Square meters - 32, Square feet - 344, City view, Private bathroom, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Business Twin Room
Room Size: 280 square feet m2
2 Large Twin Beds
Business Twin Room

General

Square meters - 26, Square feet - 280, Private bathroom, Shower only, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: 323 square feet m2
1 Double Bed
Deluxe Double Room

General

Square meters - 30, Square feet - 323, Private bathroom, Shower only, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 9, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Platinum Hotel Tunjungan Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Platinum Hotel Tunjungan Surabaya starts from $78 per night with includes Guest Services, Pool, TV, Breakfast, Child Friendly, Hot Tub, Kitchen, Wheelchair Accessible, Spa, Internet, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Entertainment, Laundry, Air Conditioner, Parking, Accessibility, Business Services, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Platinum Hotel Tunjungan Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Platinum Hotel Tunjungan Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.