Mercure Serpong Alam Sutera | Hotel in South Tangerang
Hotel in Tangerang, South Tangerang
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Serpong Alam Sutera offers 171 accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This South Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shower
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Private bathroom
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Towels
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Free toiletries
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Hair dryer
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Bed sheets
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Air conditioning (climate-controlled)
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Rollaway/extra beds (surcharge)
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Bulk dispenser for toiletries
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Iron/ironing board (on request)
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Desk
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Phone
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Slippers
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Water-efficient showers only
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Recycling
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Safe
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24-hour room service
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1 restaurant and 1 coffee shop/cafe
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2 bars/lounges and 1 poolside bar
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Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: IDR 208000 for adults and IDR 104000 for children
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Minibar
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Free bottled water
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Coffee/tea maker
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Electric kettle
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Free self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Area shuttle (surcharge)
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Airport shuttle on request
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Free shopping center shuttle
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Wheelchair-accessible public washroom
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Wheelchair accessible (may have limitations)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchairs available on site
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Elevator
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Theme parks
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Hiking/biking trails
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Health/beauty spa
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Golfing
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Outlet shopping
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Fitness center
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Outdoor pool
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Free bicycle rentals
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Children's pool
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Cable channels
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Premium channels
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LED TV
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Computer station
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Conference space (5920 square feet)
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Meeting rooms - 5
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24-hour business center
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Biodegradable coffee stirrers
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Locally-owned & organized tours & activities
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Smoke-free property
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Vegetarian dining options
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At least 80% organic food
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No plastic coffee stirrers
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No plastic water bottles
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Double-glazed windows
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Local culture & ecosystem education
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Comprehensive food waste policy
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At least 80% of food locally-sourced
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At least 80% lighting from LEDs
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No plastic drinking straws
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Reusable cups only
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Biodegradable drinking straws
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Reusable tableware only
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Vegan dining options
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Local artist showcase
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No plastic soda bottles
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Games
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Water dispenser
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Free newspapers in lobby
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Front-desk safe
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ATM/banking services
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Elevator
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Banquet hall
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Indonesian
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English
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Wedding services
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Change of bedsheets (on request)
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24-hour front desk
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Luggage storage
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Dry cleaning service
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Daily housekeeping
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Porter/bellhop
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Change of towels (on request)
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Concierge services
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Laundry facilities
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Snack bar/deli
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Children's pool
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Outdoor pool
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Laundry facilities
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Rollaway/extra beds (surcharge)
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool sun loungers
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Vegetable garden
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Garden
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Terrace
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BBQ grill(s)
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Room, 1 Double Bed
Room Size:
280 square feet m2
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GeneralSquare meters - 26, Square feet - 280, City view, Number of bedrooms - 1, Ping - 7.87, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Privilege, Room, 1 Double Bed
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Square feet - 344, Bathrobes, City view, Wheelchair accessible, Number of bedrooms - 1, Ping - 9.67, Grab bar - near toilet, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Superior Room, 1 Double Bed, Pool View
Room Size:
280 square feet m2
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GeneralSquare meters - 26, Square feet - 280, Pool view, Number of bedrooms - 1, Ping - 8, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Privilege, Room, 2 Twin Beds
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Square feet - 344, Bathrobes, City view, Number of bedrooms - 1, Ping - 9.67, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Superior Room, 2 Twin Beds
Room Size:
280 square feet m2
|
GeneralSquare meters - 26, Square feet - 280, City view, Number of bedrooms - 1, Ping - 7.87, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Mercure Serpong Alam Sutera starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Mercure Serpong Alam Sutera has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Mercure Serpong Alam Sutera starts from $63 per night with includes Kitchen, Air Conditioner, Pool, Wheelchair Accessible, Security/Safety, Bedding/Linens, Guest Services, Entertainment, Eco Friendly, Accessibility, Transportation/Shuttle, Sports/Activities, Child Friendly, Internet, Wellness Facilities, Bar, Toiletries, Laundry, Parking, Balcony/Terrace, Business Services, Restaurant, Breakfast, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Mercure Serpong Alam Sutera is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Mercure Serpong Alam Sutera indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
