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Doubletree By Hilton Surabaya | Hotel in Surabaya

| 9.2 (161 Reviews) |  1 Bathroom
Surabaya Hotel | Doubletree By Hilton Surabaya

Hotel in Surabaya

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Free toiletries
  • Soap
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Hair dryer
  • Towels
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Select Comfort bed
  • Air conditioning
  • Free newspapers
  • Desk
  • Laptop-friendly workspace
  • Laptop-compatible safe
  • Individually furnished
  • Soundproofing
  • Slippers
  • Connecting rooms available
  • Phone
  • Desk chair
  • Turndown service
  • Electrical adapters/chargers
  • Iron/ironing board
Breakfast
  • Hosted evening meal available on weekends for a fee of IDR 350000
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 250000 for adults and IDR 125000 for children
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Free bottled water
  • Minibar
  • Coffee/tea maker
Parking
  • Free area shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Secured valet parking on site (IDR 50000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free shopping center shuttle
  • Airport shuttle at scheduled times, on request
Accessibility
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Braille signage
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
Activities
  • Outlet shopping
  • Health/beauty spa
  • Outdoor pool
  • Playground
  • Children's pool
  • Bicycle rentals
  • Arcade/game room
  • 24-hour fitness center
Entertainment
  • 43-inch Smart TV
  • Premium channels
  • Cable channels
General
  • Computer station
  • Business center
  • Meeting rooms - 16
Guest Services
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Laundry facilities
  • Turndown service
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Children's games
  • Children's toys
  • Free area shuttle
  • Outdoor pool
  • Playground
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Arcade/game room
Internet
  • Available in all rooms: WiFi (IDR 150000 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 544500.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children fee for in-room wireless internet: idr 150000 per 24-hour period (rates may vary) fee for in-room wired internet: idr 150000 per 24-hour period (rates may vary) airport shuttle fee: idr 450000 per vehicle (one-way, maximum occupancy 4) secured valet parking fee: idr 50000 per day rollaway bed fee: idr 544500.0 per night hosted evening meal: idr 350000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher

Reviews

Hai
Oct 23, 2026 03:37:30 AM
Review Score:   8
Summary: Clean room, staff very helful
See All Reviews

Room Arrangement

Room Info Facilities
Family Suite, Multiple Beds, Bathtub
Room Size: m2
3 Double Bed and Twin Beds
Family Suite, Multiple Beds, Bathtub

General

Separate sitting area, Air conditioning, Bathrobes, Bidet, Blackout drapes/curtains, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Shower/tub combination, Slippers, Television, No rollaway/extra beds, Executive level room, Connecting rooms available, In-room climate control (heating), Shampoo, Smoke detector, Desk chair, Dining table, Bed count minimum 3, Bed count maximum 3
Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 35, Square feet - 377, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Slippers, Television, Wheelchair accessible, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Wheelchair-width doorways, Shampoo, Ping - 11, Smoke detector, Desk chair, Doorway wheelchair width (inches) - 35, Doorway wheelchair width (centimeters) - 89, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Twin Beds
Room Size: 377 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Room and bed type depend on availability check-in, Square meters - 35, Square feet - 377, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Slippers, Television, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 11, Smoke detector, Desk chair, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Executive Room, 2 Twin Beds
Room Size: 377 square feet m2
2 Twin Beds
Executive Room, 2 Twin Beds

General

Square meters - 35, Square feet - 377, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Slippers, Television, Executive level room, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, CD player, Ping - 11, Smoke detector, Desk chair, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Executive Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Square meters - 35, Square feet - 377, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Slippers, Television, Executive level room, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, CD player, Ping - 11, Smoke detector, Desk chair, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Suite, 1 King Bed, Bathtub, Corner
Room Size: 969 square feet m2
1 King Bed
Suite, 1 King Bed, Bathtub, Corner

General

Square meters - 90, Square feet - 969, Separate dining area, Separate sitting area, Air conditioning, Bathrobes, Bidet, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, Slippers, Television, Executive level room, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 27, Smoke detector, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed
Room Size: 570 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 53, Square feet - 570, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Slippers, Television, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 16, Smoke detector, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Suite, 1 King Bed, Bathtub
Room Size: 635 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Bathtub

General

Square meters - 59, Square feet - 635, Separate dining area, Separate sitting area, Air conditioning, Bathrobes, Bidet, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, Slippers, Television, Executive level room, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 18, Smoke detector, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premium Suite, 1 King Bed, Bathtub
Room Size: 700 square feet m2
1 King Bed
Premium Suite, 1 King Bed, Bathtub

General

Square meters - 65, Square feet - 700, Separate dining area, Separate sitting area, Air conditioning, Bathrobes, Bidet, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, Slippers, Television, Executive level room, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 20, Smoke detector, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Presidential Suite, 1 King Bed, Refrigerator & Microwave
Room Size: 1485 square feet m2
1 King Bed
Presidential Suite, 1 King Bed, Refrigerator & Microwave

General

Square meters - 138, Square feet - 1485, Separate dining area, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Dishwasher, Hair dryer, In-room safe, Iron/ironing board, Microwave, Pay movies, Phone, Private bathroom, Rainfall showerhead, Refrigerator, Number of bathrooms - 1, Separate bathtub and shower, Slippers, Television, Executive level room, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 42, Smoke detector, Location - top floor, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Family Room, Multiple Beds
Room Size: m2
3 Double Bed and Twin Beds
Family Room, Multiple Beds

General

Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Slippers, Television, No rollaway/extra beds, Connecting rooms available, In-room climate control (heating), Shampoo, Smoke detector, Desk chair, Bed count minimum 3, Bed count maximum 3
Suite, 1 King Bed, Bathtub (Loft Duplex)
Room Size: 1098 square feet m2
1 King Bed
Suite, 1 King Bed, Bathtub (Loft Duplex)

General

Square meters - 102, Square feet - 1098, Separate dining area, Separate sitting area, Air conditioning, Bathrobes, Bidet, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, Slippers, Television, Executive level room, Rollaway/extra beds (surcharge), In-room climate control (heating), Shampoo, Ping - 31, Smoke detector, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed, Accessible
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed, Accessible

General

Room and bed type depend on availability check-in, Square meters - 35, Square feet - 377, Separate sitting area, Air conditioning, Bathrobes, Blackout drapes/curtains, City view, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Pay movies, Phone, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Slippers, Television, Wheelchair accessible, Executive level room, Connecting rooms available, Rollaway/extra beds (surcharge), In-room climate control (heating), Doorbell/telephone notification, Wheelchair-width doorways, Shampoo, Ping - 11, Braille signage, Lowered peephole/view port in door, Lowered locks/deadbolt, Bathroom emergency pull cord, Smoke detector, Desk chair, Doorway wheelchair width (inches) - 35, Doorway wheelchair width (centimeters) - 89, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Doubletree By Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Doubletree By Hilton Surabaya starts from $76 per night with includes Breakfast, TV, Business Services, Sports/Activities, Restaurant, Bar, Entertainment, Child Friendly, Laundry, Air Conditioner, Parking, Transportation/Shuttle, Security/Safety, Bedding/Linens, Guest Services, Internet, Kitchen, Pool, Wellness Facilities, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Doubletree By Hilton Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Doubletree By Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.